How to Withdraw Cryptocurrency from BITGP - Website Guide

This article provides a step-by-step guide on how to withdraw cryptocurrency from your BITGP account using the website. Follow these instructions to ensure a smooth and secure withdrawal process.

Before you begin

• Ensure your account is fully verified through our KYC (Know Your Customer) process.

• Double-check the wallet address to avoid incorrect transactions, as cryptocurrency withdrawals are irreversible.

• Confirm the withdrawal fees and network options for your chosen cryptocurrency.

How to Withdraw Cryptocurrency from BITGP?

Step 1: Navigate to the withdrawal section

1. Log in to your BITGP account and click on your profile icon located at the top-right corner.

2. From the dropdown menu, select Withdraw.

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Step 2: Choose your cryptocurrency

1. Choose the cryptocurrency you want to withdraw using the search bar.

2. Click on the cryptocurrency to proceed.

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Step 3: Enter the withdrawal details

1. Paste the wallet address: Ensure it matches the network type (e.g., ERC-20, BEP-20).

   • You can also use the Scan QR Code feature, if available, for quick and accurate input.

2. Select the network: Confirm that the selected network matches your destination wallet.

3. Enter the amount: Specify the amount you wish to withdraw.

   • The system will display the applicable transaction fees and the amount received. Withdrawal fees depend on cryptocurrency and the network selected.

Step 4: Confirm the withdrawal

1. Double-check all details (cryptocurrency, wallet address, network, and amount).

2. Click Withdraw.

3. Complete the security verification, which may include:

   • Email confirmation.

   • Google Authenticator (2FA) code.

   • SMS verification code.

Step 5: Monitor the withdrawal status

1. After submitting, go to Assets and select Deposit/Withdrawal beside the menu.

2. You will see all your transaction details displayed, including the status.

   • Statuses include Processing, Completed, or Failed.

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Tips for a Successful Withdrawal

• Verify that your receiving wallet supports the selected cryptocurrency and network.

• Check the network congestion on blockchain explorers for delays.

• Ensure you have sufficient balance, including fees.

FAQs

1. What is the minimum withdrawal amount for cryptocurrencies on BITGP?
   The minimum withdrawal amount varies by cryptocurrency. You can view the limits in the withdrawal section when selecting your cryptocurrency.

2. What are the fees for withdrawing cryptocurrency?
   Withdrawal fees depend on the cryptocurrency and the network selected. Fees are displayed during the withdrawal process.

3. How long does it take for withdrawals to process?
   Most withdrawals are processed within a few minutes. However, delays can occur due to network congestion or additional security checks.

4. What happens if I use the wrong wallet address?
   Cryptocurrency withdrawals are irreversible. If funds are sent to the wrong address, they cannot be recovered.

5. Do I need to complete KYC to withdraw cryptocurrency?
   Yes, KYC verification is required to enable withdrawals on BITGP for most users.

6. What is 2FA, and why is it required for withdrawals?
   Two-Factor Authentication (2FA) adds an extra layer of security by requiring a one-time code generated by your authenticator app or sent via SMS/email.

7. Can I withdraw cryptocurrency without linking an email or phone number?
   No, email or phone verification is mandatory for withdrawal security.